Cafiyn Innovations LLP ("Cafiyn", "Company", "we", "our", or "us") is committed to protecting the privacy, confidentiality, integrity, and security of personal information entrusted to us by users, customers, prospects, partners, and visitors.
This Privacy Policy describes how we collect, use, disclose, store, transfer, and protect Personal Information obtained through:
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information. Any information that identifies, relates to, describes, or can reasonably be associated with an identified or identifiable individual.
Processing. Any operation performed on Personal Information including collection, storage, use, transmission, disclosure, deletion, analysis, or modification.
Data Subject / Data Principal. The individual to whom Personal Information relates.
Services. All websites, software products, applications, platforms, and related services offered by Cafiyn.
When interacting with our Services, we may collect:
We automatically collect certain information when you access our Services:
We may utilize analytics platforms and similar technologies to understand:
Analytics data may be aggregated or anonymized whenever feasible. On our websites, analytics and advertising cookies are set only after you accept them through our cookie banner, and we use Google Consent Mode to signal your choice; see the Cookie Policy.
Some of our Services, including Cafiyn Lens and Cafiyn FlyWheel, involve processing professional contact information about individuals who may not have interacted with Cafiyn directly, on behalf of and at the direction of our customers.
If you have received an outreach message through our Services, you can opt out using the unsubscribe or opt-out mechanism in the message itself, and we add you to a suppression list so you are not contacted again through our platform. You may also exercise any of the rights described in this Policy, including access, correction, deletion, and objection, by contacting infosec@cafiyn.com. Where a request concerns processing we perform on a customer's behalf, we may refer the request to that customer and assist them in responding.
If you join the Cafiyn Affiliate Program, we collect additional information specifically to run the program and pay you. This is separate from, and additional to, the information described above.
We use this information only to administer the program: to verify eligibility, attribute referrals, calculate and pay commissions, prevent fraud and abuse, and meet tax and accounting obligations. Affiliate payout details are retained for as long as needed to make payments and satisfy legal record-keeping requirements, then deleted or anonymized. You can ask us to close your affiliate account and remove your payout details at any time by contacting us.
We process information for legitimate business purposes including:
Where applicable under relevant privacy laws, including the Digital Personal Data Protection Act, 2023 (India) and, for individuals in the European Economic Area or United Kingdom, the GDPR and UK GDPR, processing may be based on:
We utilize session cookies, persistent cookies, analytics cookies, and preference cookies.
Cookie usage, including our consent banner and how to manage your choice, is described in our Cookie Policy.
Users may modify browser settings to refuse cookies, though certain functionality may become unavailable.
We do not sell Personal Information.
We may disclose information to:
Information may be transferred to and processed in countries outside the country in which it was originally collected.
Where required by law, appropriate safeguards shall be implemented to protect transferred information.
We retain Personal Information only for as long as necessary to:
Retention periods may vary depending upon the nature of the information and applicable legal obligations.
Cafiyn maintains administrative, technical, and organizational safeguards designed to protect information from unauthorized access, unauthorized disclosure, loss, destruction, and alteration.
Security controls may include:
No system can be guaranteed to be completely secure. Our Information Security Policy describes the security program in more detail.
Subject to applicable law, individuals may have rights to:
Requests may be submitted to infosec@cafiyn.com. We will respond within the timelines required by applicable law.
In accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, individuals may raise privacy grievances with our grievance contact:
Grievance contact: infosec@cafiyn.com, Cafiyn Innovations LLP, No. 235, 13th Cross, Indiranagar 2 Stage, Bengaluru, Karnataka, India, 560038.
We aim to acknowledge grievances promptly and resolve them within the timelines prescribed by applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant supervisory authority, including the Data Protection Board of India, once operational, or your local data protection authority.
Our Services are not directed toward children under thirteen (13) years of age or any higher minimum age required by applicable law, including eighteen (18) years under Indian law where consent of a parent or lawful guardian is otherwise required.
We do not knowingly collect Personal Information from children. If we become aware that such information has been collected, reasonable steps will be taken to remove it.
Our Services may contain links to third-party websites.
Cafiyn is not responsible for the privacy practices, security controls, or content of third-party websites. Users should review the privacy policies of those websites independently.
In the event of a confirmed privacy incident affecting Personal Information, Cafiyn will take appropriate steps to:
We may modify this Privacy Policy periodically.
Material changes will be communicated through reasonable means, including website publication or direct communication where appropriate.
Continued use of Services following updates constitutes acceptance of the revised Privacy Policy.
Privacy and data protection contact: infosec@cafiyn.com
All privacy requests, concerns, complaints, and inquiries should be directed to the above address.
Questions about this policy? Email infosec@cafiyn.com.
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